Tickets / Bookings

Book in advance to make the most of the early bird discounts

Changes/Refund Policy

If we cancel the event, you will receive a full refund. We accept full responsibility for the arrangements of the event which are within our control but we cannot accept liability for things outside of our control including injury, loss or damage by you or any member of your party.

We do recommend that you take up insurance to cover your own cancellation as without it, you may result in a loss of monies paid. Cancellation charges are calculated from the date that written instructions are received by us. When written cancellation is received, the amount payable is as follows:

All deposits are non refundable. From receipt of full payment – 25% of payment not refundable.
90 to 61 days prior to event start date – 50% of payment not refundable.
31 to 60 days prior to event start date – 75% of payment not refundable.
Less than 30 days prior to event start date – Total cost not refundable.
Changes to bookings up to 2 months prior to the event is free of charge. From 60 days counting down to event day, name changes to bookings will be charged an admin fee of £25 per booking.
BOOK BEDROOMS DIRECTLY THROUGH THE RADISSON BLU HOTEL BY CALLING + 44 (0)20 8759 6311 or sending an email to Guests can cancel rooms up to 14 days prior to the arrival with no cancellation charge, and you pay on arrival. Quote Promotional Code “MAMB300422” to receive Congress rates. HOTEL BOOKINGS: DISCOUNTS ARE BASED ON A MINIMUM OF 2 NIGHTS STAY!
Due to the limited capacity of the venue, shows can only be seen by holders of weekend passes and day passes. You will not be able to see Saturday/Sunday evening shows with party passes. Party passes will allow access to Friday shows and live band.

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